Sometimes people talk to me about how it must be incredible to have a job where you can have so much impact on the lives of others. The funny thing is, we all have that opportunity. I always joke that I think hairdressers spend more time counselling than I do. In almost every profession, we have contact with other humans. Whether it is a customer/client or a co-worker, most people have the opportunity to speak with another human being.

We all have the capacity to make an impact. Be open with others and listen to their stories. I know I can have my day brightened by a nice conversation with a convenience store clerk. And I always feel grateful when I have to call somewhere with an issue and the receptionist treats me with respect and dignity. I can only imagine the impact it could have on someone who feels like they have no one they can talk to.

We all have the potential to positively impact someone else’s life. With our words or even a smile, we can completely turn around someone’s day. People sometimes laugh at me because I look directly at strangers passing by and smile. I often have in depth conversations with complete strangers in line or in an elevator. I honestly enjoy it, but it almost makes me think of the potential impact.

We have literally no idea what other people are going through. That person you smile at could have woken up with no hope. The older gentleman you chat with at the grocery store may only have one outing a week and this is his chance for human interaction. Put down your phone and engage with those around you. You have no idea the impact you might have.